Forward a notification

If you want to share a notification you receive with another Inspire user, you can use this option to select individual users or a group of users in a Role and send them an exact copy of your notification. The only difference is in the Subject line a prefix of "FWD" is added.

Inspire copies the notification and sends it to the selected users or roles in the following places:

  • In Inspire in the top right corner
  • In the Notifications module
  • If the user's Email notification preference is enabled, the user can see it in the Inbox for the email address associated with their Inspire account.
  • If the user's Slack notification preference is enabled, the user can see it in the slack channel associated with their Organization's account.

The user you forward the notification to sees it as if they had just completed the action themselves.

  • When a user opens the forwarded notification, clicking any links won't open a new instance of Inspire if it is already open. This prevents issues with license availability.

To forward a notification in email:

  1. In the top menu, click Notifications Notification TopMenu .
  2. From the list of notifications, select the one you want to forward.
  3. In the notification's row, select the Options menu.
  4. Select Forward Notification.

  5. On the Select Users/Roles screen:

    1. Select the checkbox for each individual user or a group of users by Role that you want to forward the notification to.

      Tips:

      • Select a user or role to see more information in the Details pane.
      • If you select a role, each user belonging to that role receives a copy of the notification.
    2. Click Select.
  6. In the top right corner of the Inspire screen, the selected users immediately see the notification that you forwarded.

    Results:

    • The Subject line includes a prefix of "FWD" and then the original notification's subject. (In the example shown, it is "FWD: Copy Completed".
    • The user can open their Notifications module and see the notification.
    • If enabled, the user can open their email Inbox and see the notification.
    • If enabled, the user can open their organization's Slack channel and see the notification.
    • When you open the forwarded notification, clicking any links won't open a new instance of Inspire if you already have it open. This prevents issues with license availability.

    If a user doesn't see a notification, make sure they have notifications turned on in their preferences. Change your notification preferences.